Beta - pending legal review. noori pro is currently a free, invite-only beta offered ahead of formal US incorporation, and this document has not yet been reviewed by a qualified attorney. Once Noori Pro is incorporated, this Service and these documents will transfer to that company, and registered Artists will be asked to accept updated Terms at that point rather than being carried over automatically. Bracketed placeholders mark details still to be finalised.
These Terms and Conditions ("Terms") govern access to and use of the noori pro booking and inquiry management platform (the "Service"), operated by [Noori Pro - US company registration pending incorporation] ("Noori Pro", "we", "us"). By creating an account or submitting a booking inquiry, you agree to be bound by these Terms. If you do not agree, do not use the Service.
noori pro is a technology platform for freelance hair and makeup artists ("Artists") to receive, manage, and respond to booking inquiries from their clients ("Clients"). Noori Pro is a technology intermediary only. We are not a beauty service provider, we do not employ or supervise Artists, and we are not a party to any agreement, booking, or transaction between an Artist and a Client.
noori pro is currently offered as a free, invite-only beta. Features may change, be added, or be withdrawn without notice; bugs and interruptions may occur; and we do not guarantee any particular uptime or service level during this period. We will do our best to give notice of material changes, but the beta is provided to help us test and improve the Service, not as a finished commercial product.
You must be at least 18 years old to create an Artist account or submit a Client inquiry. By using the Service, you represent that you meet this requirement and that all information you provide is accurate.
If you are an Artist, you represent that you use the Service predominantly for the purposes of your trade, business, or profession, and not as a consumer. This affects how certain protections in these Terms (including the limitation of liability in Section 14) apply to you.
Use of the Service is also governed by our Acceptable Use Policy, which is incorporated into these Terms by reference. In summary, you agree not to submit false or fraudulent information, harass or harm another user, attempt unauthorised access to any account or data, use bots or scrapers against the platform, or use the Service unlawfully. Violation may result in suspension or termination of your account.
Artists are responsible for keeping account credentials secure, providing accurate information about their services and pricing, and complying with all laws applicable to their business, including consumer protection and data protection law in their own jurisdiction. Artists must not misrepresent their services, qualifications, or availability.
Where an Artist collects and processes personal data of their Clients through the Service, the Artist acts as the data controller of that data and Noori Pro acts as the Artist's data processor for the specific activities described in our Data Processing Agreement (storing and delivering inquiries, enabling Artist responses, and calendar/booking management). For a limited set of activities Noori Pro carries out for its own purposes - platform security, fraud and abuse prevention, our own support correspondence, and legal/compliance record-keeping - Noori Pro acts as an independent controller, as described in our Privacy Policy. Artists are responsible for having a lawful basis to collect and use their Clients' personal data and for maintaining their own privacy notice to Clients where required by law.
Artists are solely responsible for holding any licences, registrations, or professional qualifications required to legally provide their services in their jurisdiction; for maintaining appropriate professional or public liability insurance where legally required or otherwise prudent; and for following sanitary, allergy/patch-testing, and health and safety practices appropriate to their services. Noori Pro does not verify an Artist's qualifications, licensing, insurance, or safety practices, unless we later introduce a specific verification programme and say so clearly.
The noori pro platform - including its design, code, and branding - is the intellectual property of Noori Pro. Artists retain ownership of the portfolio images, bio text, and other content they upload. By uploading content, you grant Noori Pro a non-exclusive, worldwide, royalty-free licence to host, store, and technically process (including resizing, compressing, or reformatting) and display that content solely as necessary to operate the Service (for example, on your public booking page). This licence does not permit Noori Pro to use your content for its own marketing, advertising, or editorial purposes - we will ask separately if we want to do that.
By uploading portfolio content, you represent that you own it or have the necessary rights to use and upload it; that, where an identifiable client or model appears in it, you have their permission to use the image in this way; and that uploading it does not infringe any third party's intellectual property, privacy, or publicity rights.
Submitting an inquiry through noori pro does not create a confirmed booking. A booking is only confirmed when the Artist explicitly accepts the inquiry and any agreed deposit or payment has been received, in accordance with that Artist's own policies. Noori Pro does not guarantee that any Artist will respond to or accept an inquiry.
Pricing, availability, deposit requirements, and cancellation terms are set solely by the individual Artist. Noori Pro has no control over, and takes no responsibility for, the outcome of any booking.
Subscription plans, free trial terms, promo codes, billing cycles, and cancellation of an Artist's own noori pro subscription are governed by our Subscription & Cancellation Terms, incorporated into these Terms by reference. During the beta described in Section 2, the Service is free and no Artist subscription billing is active.
Cancellation and refund policies for a beauty service booking are set by the Artist, not Noori Pro. Noori Pro is not responsible for, and will not mediate, disputes between an Artist and a Client arising from a cancellation, rescheduling, no-show, or refund of a booking. Disputes about a booking must be resolved directly between the Artist and Client.
You may close your account at any time by contacting hello@noori.pro. We may suspend or terminate an account that violates these Terms or our Acceptable Use Policy, with notice where reasonably practicable. On closure, data is handled per our Data Retention & Deletion Policy.
The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Noori Pro disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any Artist will accept any inquiry.
To the fullest extent permitted by law, Noori Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the Service or any booking made through it. Nothing in these Terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.
Subject to the above, our total aggregate liability to you for any claim arising out of or relating to the Service shall not exceed the greater of (a) the fees you paid to Noori Pro in the 12 months before the claim arose, or (b) £100 / $100. [This cap, and its interaction with UK consumer-protection law (including UCTA and the Consumer Rights Act 2015) for any user who is not using the Service for business purposes, needs counsel review before launch.]
If you are an Artist, you agree to indemnify and hold Noori Pro harmless from any claim, loss, or expense (including reasonable legal fees) arising from: the beauty services you provide, including any injury, allergic reaction, or service-related claim; your representations about your qualifications or services; infringing content you upload; your tax and employment obligations, including for any staff you engage; your handling of Client data; and your own cancellation, refund, or licensing/insurance obligations.
If you are a Client, you agree to indemnify Noori Pro only for claims arising from your breach of these Terms or your violation of applicable law in using the Service.
The Service integrates with third-party providers (payment processing, email delivery, hosting) listed on our Subprocessors page. We are not responsible for the practices, availability, or content of those providers.
We may update these Terms from time to time. We will notify registered Artists of material changes by email at least 14 days before they take effect where reasonably practicable. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
If you are located in the United Kingdom or use the Service primarily in connection with a UK business, these Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without prejudice to any mandatory consumer protections in your country of residence.
If you are located in the United States, these Terms are governed by the laws of the State of [State of principal place of business - to be confirmed], without regard to conflict-of-laws principles, and you agree to the exclusive jurisdiction of the state and federal courts located in that state, except where applicable law provides otherwise.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. These Terms, together with the documents they incorporate by reference, constitute the entire agreement between you and Noori Pro regarding the Service.
Questions about these Terms: hello@noori.pro.
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